Thank you for shopping with ElroyVincent. We are committed to delivering your order safely and efficiently.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During peak shopping seasons, processing times may be slightly longer.
Shipping Time
Estimated delivery times vary depending on your location:
- United States: 7–15 business days
- Canada: 8–18 business days
- Europe: 7–18 business days
- Australia & New Zealand: 8–18 business days
- Other International Destinations: 10–20 business days
Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, or carrier delays.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Customs & Import Duties
International customers may be responsible for customs duties, taxes, or import fees required by their country’s regulations. These charges are the responsibility of the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue.
Contact Us
For shipping-related questions, please contact:
Email: desktop@elroyvincent.top